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Refunds + Returns

Refunds + Returns

What happens if the product I ordered isn't as I expected?

If the product is not what you originally ordered, we will happily replace the product with what you want and cover the shipping charges. It is important the incorrect product is returned within a 10 day period, calculated from the receipt of goods date. It is important to note that we do not exchange or refund on 'change of mind'.

What do I do if my products are damaged on arrival?

Please return your damaged product and we will replace it for you free of charge. Simply contact Aussie Bombshell on spraytan@aussiebombshell.com.au or call us on +61 8 9385 1110 during office hours, Monday to Friday 8:30am - 5:30pm (AWST) and ask for Website Customer Service. From there you will be sent a Returns Authorisation Form that you will be required to complete and return to us with your online receipt, invoice and the damaged product(s). Please note in this case, all shipping charges are covered by Aussie Bombshell.

Questions?

If you have further questions please don't hesitate to contact us on spraytan@aussiebombshell.com.au or call +61 8 9385 1110.